FAQ

Frequently Asked Questions

Everything you need to know about Sylenze and how it works.

How does Sylenze protect children's privacy?

Is Sylenze GDPR compliant?

What happens if a parent doesn't give consent?

How secure is the video storage and sharing?

Can videos be leaked or shared outside Sylenze?

How do parents access the videos?

What types of school events can be shared?

How much does Sylenze cost?

How long does it take to set up?

Who owns the videos uploaded to Sylenze?

Where is school data stored?

Does Sylenze replace our existing consent process?

Can Multi-Academy Trusts use Sylenze?

Do parents need to download an app?

Still stuck? Send a message or read the legal pages.